Privacy Policy
Vizir Analytical LLC ("Vizir Analytical," "we," "us," or "our") respects the privacy of visitors to our website and people who contact us about our services. This Privacy Policy explains how we handle personal information collected through this website and through business communications related to Vizir Analytical.
This policy applies to our public website and general inquiries. It does not replace the terms of a written customer agreement, data-processing agreement, statement of work, or other contract that may apply to a customer implementation of our products or services.
1. Information we collect
We may collect limited personal information that you choose to provide when you contact us, including:
- Your name, work email address, company, role, and contact details;
- The content of an inquiry, demonstration request, partnership request, or other communication you send to us; and
- Information you voluntarily provide in connection with a business discussion or prospective engagement.
Our website may also receive routine technical information generated by a browser or hosting provider, such as IP address, browser type, device information, referring page, pages viewed, and access timestamps. We use this information only to operate, secure, and improve the website.
2. Information we do not request through this website
Do not submit patient information, protected health information, confidential batch data, regulated manufacturing records, investigation files, or other sensitive regulated content through public website forms or ordinary email unless we have first agreed in writing on an appropriate secure transfer method and contractual terms.
3. How we use information
We may use personal information to:
- Respond to inquiries, demonstration requests, and business communications;
- Evaluate a potential collaboration, customer relationship, or service request;
- Operate, protect, troubleshoot, and improve this website;
- Maintain business records and communicate about our services; and
- Comply with legal obligations or protect the rights, safety, and security of Vizir Analytical, visitors, and others.
4. Customer and project information
Vizir Analytical develops VIQMS, a controlled, evidence-linked decision-support platform for pharmaceutical quality operations. Where a customer provides project information, data handling will be governed by the applicable written agreement between Vizir Analytical and that customer.
Any customer-specific terms may address the purpose of processing, access controls, confidentiality, retention, security requirements, permitted subprocessors, and procedures for returning or deleting information. Those terms control over this public website policy where they conflict.
5. How we share information
We do not sell personal information. We may disclose information only as reasonably necessary to:
- Use service providers that support website hosting, email, security, communications, or professional operations, subject to appropriate confidentiality obligations;
- Comply with applicable law, a lawful request, or a legal process;
- Protect the security, rights, property, or safety of Vizir Analytical or others; or
- Support a corporate transaction, such as a reorganization, financing, merger, acquisition, or transfer of assets, subject to applicable law.
6. Cookies and analytics
This website is designed to operate with minimal data collection. We do not intentionally use advertising trackers or sell website visitor data. Our hosting, security, or analytics providers may use limited technical cookies, logs, or similar technologies that are necessary for website delivery, security, performance, and basic traffic measurement.
You can manage cookies through your browser settings. Disabling some cookies may affect website functionality or security features.
7. Data security
We use reasonable administrative, technical, and organizational measures designed to protect information under our control. These measures may include access controls, least-privilege practices, secure service-provider configurations, and controlled handling of business information.
No internet transmission, email communication, or electronic storage system can be guaranteed completely secure. Please do not send sensitive regulated data through public channels unless a secure method has been agreed in advance.
8. Retention
We retain personal information for only as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, maintain business records, meet contractual obligations, resolve disputes, and comply with applicable law.
9. Your choices and privacy requests
Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about the personal information we hold about you. To make a privacy request, contact us at info@viziranalytical.com.
We may need to verify your identity and may retain certain information where necessary for legal, security, contractual, or recordkeeping purposes.
10. International visitors
Vizir Analytical is based in the United States. If you access this website or contact us from outside the United States, your information may be processed in the United States or in other locations where our service providers operate, subject to applicable law and contractual safeguards where required.
11. Children's privacy
Our website and services are intended for business and professional use and are not directed to children. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy as our website, services, or legal obligations change. Any update will be posted on this page with a revised "Last updated" date.
13. Contact us
For privacy questions or requests, contact:
Vizir Analytical LLC
info@viziranalytical.com